The Enerex Team

Meet the People Behind Enerex

The leaders, innovators, and customer advocates helping energy brokers, suppliers, and partners simplify complexity, strengthen connections, and grow with confidence.

Building Connections Across the Energy Ecosystem

Enerex brings together experts across customer success, product strategy, technology, and market operations to help brokers, suppliers, and partners navigate an evolving energy landscape. Together, we are committed to building solutions that simplify complexity, strengthen trust, and create meaningful outcomes for our customers. 

Leadership Team

Helping customers maximize the value of their Enerex investment through partnership, technical expertise, and a shared commitment to market growth.

US Leadership

Nate Richards

Co-Founder & CEO

Karen Altekruse

Director of Product Management

Olivia Chalmin

Director of Customer Success

Doug Brennecke

Account Executive

Deepinder Singh

Co-Founder

International Leadership

Dhyuman Dubey

International Leader, India

Raul Castellanos

International Leader, Latin America

Pia Gonzalez

Senior Business Analyst

Product Leadership

Guiding the roadmap of our core platforms with a deep focus on market integration, efficiency, and scalable tech innovation.

Subin Vijayan

Director of Technology

Daniel Hernandez

Product Leadership, MarketHub

Jorge Santana

Technical Leadership, SupplierHub

Navinder Kumar

Technical Leadership, BrokerHub

Customer Success

Helping customers maximize the value of their Enerex investment through partnership, expertise, and ongoing support.

Dorothy Daugherty

Senior Customer Success Manager

Dimelza Remedios

Customer Success Manager, SupplierHub

Mohit Verma

Customer Success Manager, EnergyVA

Stephanie Claxton

Customer Success Manager

Thalia Almaral

Customer Success Manager, EnergyVA

Product Management

Transforming customer needs, market expertise, and new ideas into intuitive solutions that simplify complexity and create lasting value.

Pia Gonzalez

Senior Business Analyst

Inalbis Rodriguez

Product Manager

Nitin Singh

Product Manager

Beckett Larcher

Product Analyst

Ane Aguilar

Product Analyst

Co-Founder & CEO

Nate Richards is Co-Founder and CEO of Enerex, where he helps shape the company’s vision of creating a more connected, trusted retail energy market. A lifelong software entrepreneur, Nate pioneered retail energy sales technology with the launch of CORE (Collaborative Operations for Retail Energy) in 2006, helping establish many of the workflows that power the industry today.

Following the merger of Energy Frameworks and Powermatrix in 2019, Nate helped lead the formation of Enerex and its mission to connect people through technology and increase trust across energy markets. Today, he guides company strategy, finance, and corporate operations while focusing on long-term innovation that helps brokers, suppliers, and partners operate more efficiently and confidently.

Director of Product Management

Karen Altekruse leads Product Management at Enerex, bringing a career-long commitment to helping customers succeed through technology. With experience spanning project management, enterprise software migrations, customer support, training, quality assurance, and business development, Karen offers a uniquely comprehensive perspective on software development and customer experience.

Since joining the organization in 2012, she has helped shape products that simplify complex processes and solve real-world challenges for energy companies. Karen works closely with customers and internal teams to ensure Enerex solutions remain practical, intuitive, and aligned with the evolving needs of the market.

Director of Customer Success

Olivia Chalmin leads Customer Success at Enerex, where she is focused on helping customers achieve meaningful business outcomes and maximize the value of their technology investments. With more than 20 years of leadership experience spanning customer success, operations, business development, consulting, and technology within the U.S. retail energy market, Olivia brings a deep understanding of the challenges and opportunities facing Enerex customers.

Since joining Enerex in 2020, Olivia has led the Customer Success team with a commitment to delivering exceptional customer experiences that reflect Enerex’s core values. Passionate about helping organizations improve operational efficiency and drive meaningful change across the energy industry, she works closely with customers to build strong partnerships that support long-term success. Outside of work, Olivia enjoys traveling and spending time with her family.


Account Executive

Doug Brennecke helps energy brokers, suppliers, and partners navigate growth opportunities by connecting them with technology solutions that simplify operations and drive business results. Drawing on a diverse background spanning sales, consulting, product strategy, and software development, he brings a unique perspective to understanding customer challenges and identifying practical solutions that create lasting value.

At Enerex, Doug plays a key role in building relationships across the retail energy ecosystem and helping organizations leverage technology to operate more efficiently and confidently. His combination of business insight, industry knowledge, and collaborative problem-solving helps customers uncover new opportunities while supporting Enerex’s mission to build trust and connection across the market.

Co-Founder

Deepinder Singh is Co-Founder of Enerex and a technology entrepreneur with a passion for building software that solves complex business challenges. An electrical engineer by training, he has spent more than two decades designing and delivering technology solutions that drive growth, efficiency, and innovation.

Throughout his career, Deepinder has founded and scaled multiple successful software businesses while building high-performing teams that thrive on collaboration and accountability. At Enerex, he continues to champion a culture of innovation, helping transform ambitious ideas into solutions that create lasting value for customers and the retail energy industry.

International Leader, India

Dhyuman Dubey leads technical innovation with a relentless focus on delivering meaningful outcomes for customers. With more than 15 years of experience building and scaling enterprise software solutions, he combines technical expertise with a practical, value-driven approach to problem solving.

Known for tackling complex challenges with creativity and determination, Dhyuman helps ensure Enerex products remain reliable, scalable, and aligned with the evolving needs of the retail energy market. His commitment to innovation and execution plays an important role in helping customers operate more efficiently and confidently.

International Leader, Latin America

Raul Castellanos helps expand Enerex’s presence across Latin America by building strong relationships with customers, partners, and industry stakeholders throughout the region. With a background spanning software development, technology leadership, and higher education, he brings a unique blend of technical expertise and business insight to helping organizations navigate the evolving retail energy landscape.

Passionate about connecting people through technology, Raul works closely with customers to identify opportunities for growth, streamline operations, and maximize the value of Enerex solutions. His collaborative approach and deep understanding of both technology and customer needs help strengthen Enerex’s commitment to innovation and trust across international markets.

Senior Business Analyst

Pia Gonzalez is a Senior Business Analyst on the Enerex Product Management team, where she specializes in BrokerHub and helps transform customer and business needs into practical, scalable solutions. With more than 20 years of experience in software development across industries including banking, healthcare, and energy, she brings deep expertise in business processes, quality assurance, and product analysis.

In addition to her work with BrokerHub, Pia serves as a platform analyst, developing strategies that create greater consistency, standards, and efficiencies across Enerex products. Since joining the organization in 2009, her analytical approach and broad platform knowledge have helped connect individual product needs with the bigger picture—supporting a more seamless and connected Enerex experience.

Director of Technology

Subin Vijayan is a technology leader with a passion for continuous learning and building solutions that make complex processes simpler. With more than a decade of experience designing and developing enterprise applications, he brings deep expertise across modern software architecture, development, and system integration.

At Enerex, Subin works closely with product and engineering teams to deliver reliable, scalable technology that supports customers across the retail energy ecosystem. His collaborative leadership style and commitment to innovation help drive the development of solutions that empower customers and strengthen trust across the industry.

Product Leadership, MarketHub

Daniel Hernandez leads product strategy for MarketHub, helping shape solutions that simplify workflows and create greater value for participants across the retail energy ecosystem. With experience spanning software development, team leadership, and full-stack application design, he brings both technical expertise and a customer-focused perspective to product innovation.

Daniel works closely with customers, product teams, and developers to transform complex business challenges into intuitive, scalable solutions. Passionate about continuous learning and technology-driven problem-solving, he is committed to ensuring MarketHub evolves alongside customer needs while supporting Enerex’s mission to build stronger connections across the energy market.

Technical Leadership, SupplierHub

Jorge Santana provides technical leadership for SupplierHub, helping design and deliver scalable solutions that support brokers across the retail energy market. With more than 13 years of experience building enterprise applications and service-oriented platforms, he brings deep technical expertise and a passion for innovation.

Jorge focuses on creating technology that simplifies complex processes and helps customers access the tools they need to succeed. His collaborative leadership style and commitment to continuous improvement play an important role in advancing the SupplierHub platform and supporting customer growth.

Technical Leadership, BrokerHub

Navinder Kumar leads the technical vision for BrokerHub helping deliver innovative, scalable solutions that simplify complexity for retail energy organizations. With deep expertise in software architecture and engineering, he works closely with product and development teams to build reliable platforms that support customer growth and operational efficiency.

Passionate about solving complex challenges through technology, Navinder focuses on creating high-performance systems that evolve alongside the needs of the market. His commitment to innovation and continuous improvement helps ensure BrokerHub delivers meaningful value for brokers, suppliers, and partners across the industry.

Senior Customer Success Manager

Dorothy Daugherty brings more than 30 years of experience in customer support, account management, software consulting, implementation, and training. Since joining Enerex in 2012 following a successful career with Xerox Corporation, she has built trusted relationships with customers by helping them successfully adopt technology and achieve their business goals.

As the lead Customer Success partner for SupplierHub, Dorothy works closely with retail energy suppliers to support implementation, streamline processes, and maximize the value of their technology investments. She is passionate about helping customers navigate change with confidence and building long-term partnerships rooted in trust, collaboration, and shared success.

Customer Success Manager, SupplierHub

Dimelza Remedios serves as Customer Success Manager for SupplierHub Enerex’s commission management platform. Drawing on her extensive experience within the retail energy industry, particularly on the supplier side, she helps customers streamline commission operations and unlock greater value from their technology investments.

Dimelza is passionate about creating strong connections between customers and product teams. By listening closely to customer feedback and advocating for their needs, she helps ensure SupplierHub continues to evolve alongside the changing demands of the energy market.

Customer Success Manager, EnergyVA

Mohit Verma has been helping Enerex customers succeed for more than six years, partnering with brokers and suppliers to navigate the operational complexities of the retail energy market through EnergyVA’s managed services solutions. As a Customer Success Manager, he supports critical business functions including pricing operations, commission management, supplier engagement, and process optimization, helping organizations operate more efficiently and effectively.

With a background spanning customer success, business analysis, and technology solutions, Mohit brings a thoughtful and analytical approach to solving customer challenges. He is passionate about building strong partnerships, streamlining operations, and ensuring customers receive the support and expertise needed to achieve their business goals.

Customer Success Manager

Stephanie Claxton is passionate about helping Enerex customers achieve lasting success through technology. As a Customer Success Manager, she partners closely with brokers and suppliers to ensure they maximize the value of their Enerex solutions and confidently navigate the evolving retail energy landscape.

With experience spanning customer success, process improvement, and energy technology, Stephanie brings a practical, customer-focused approach to every interaction. She is committed to building strong relationships, solving challenges collaboratively, and helping customers uncover new opportunities for efficiency and growth.

Customer Success Manager, EnergyVA

Thalia Almaral works closely with energy brokers and suppliers to help them streamline operations and maximize the value of EnergyVA’s managed services offerings. Supporting both sides of the retail energy ecosystem, she helps customers navigate critical functions including pricing support, commission management, supplier coordination, and day-to-day operational processes.

Known for her collaborative approach and commitment to customer success, Thalia focuses on building trusted relationships and delivering solutions that help customers operate with greater efficiency and confidence. She is passionate about helping organizations overcome challenges, improve processes, and achieve long-term success in a rapidly evolving energy market.

Product Manager

Inalbis Rodriguez helps shape the strategy and continued evolution of SupplierHub, bringing experience across product management, business analysis, software quality, and digital transformation. With a strong understanding of the full software lifecycle, she excels at connecting business needs with technical teams to create solutions that are reliable, scalable, and valuable to customers.

In addition to her work with SupplierHub, Inalbis serves as Enerex’s AI Product Analyst, helping explore how emerging AI capabilities can solve real-world challenges across the Enerex platform. She is passionate about turning complex ideas into practical solutions and helping bring tomorrow’s innovations to life.

Product Manager

Nitin Singh brings more than a decade of experience at Enerex, including 10 years leading quality assurance for BrokerHub before transitioning into Product Management. That experience gives him a deep understanding of the platform, its customers, and the workflows energy brokers rely on every day.

Today, Nitin specializes in BrokerHub, working closely with customers and cross-functional teams to turn business challenges into intuitive, reliable solutions. His background in systems analysis, software quality, and agile delivery brings a valuable perspective to product strategy, helping BrokerHub continue to evolve alongside the needs of the retail energy market.

Product Analyst

Beckett Larcher brings firsthand retail energy pricing experience to Enerex Product Management. Before joining Enerex, he managed a pricing desk and owned the product roadmap for an energy pricing and forecasting platform that delivered actionable pricing data and analytics to retailers across North America.

At Enerex, Beckett applies that real-world market experience to help shape BrokerHub and other Enerex solutions into more powerful tools for pricing and energy procurement. His understanding of both the operational and technology sides of pricing helps translate customer needs into practical product improvements that make complex workflows simpler and more effective.

Product Analyst

Ane Aguilar brings several years of software analysis experience to Enerex, with a background in gathering requirements, documenting and improving processes, testing solutions, and helping technical teams translate business needs into successful outcomes. Her analytical approach and attention to detail help ensure solutions are thoughtfully designed and work as intended.

At Enerex, Ane specializes in the shared data and common services that connect and support solutions across the platform, helping keep those capabilities optimized and reliable. She also manages requirements for MarketHub, working across teams to translate business needs into clear product requirements and support the continued evolution of Enerex’s connected platform.