The ENEREX TEAM
Our Founders
Nate, a serial software entrepreneur, is co-founder and CEO of Enerex. He pioneered the retail energy sales cloud arena with the introduction of CORE (“Collaborative Operations for Retail Energy”) in 2006 under the company Energy Frameworks. In 2019, Energy Frameworks merged with Powermatrix, forming the de facto standard for retail energy sales, now known as Enerex. Nate handles Strategy and Finance (along with US-based HR, Legal, and IT) at Enerex.
Deepinder, a seasoned Technology Entrepreneur, is the co-founder of Enerex. An electrical engineer by profession, Deepinder has architected several projects in his career spanning 22 years. Along the way Deepinder has also created two very successful software businesses. Deepinder’s innate ability to build high-performance teams, including his strategically-selected executive management staff, has served as a growth catalyst and infused productive energy into the workplace.
Sales and Marketing
Customer Success
Olivia Chalmin is Enerex’s Director of Customer Success, and in that role, has ultimate responsibility for our customer’s satisfaction and success. Olivia has more than 14 years of leadership experience in Operations, Business Development, Consulting and Technology within the US Retail Energy market. She has scaled and led customer-focused, high performance teams for a C&I-oriented Retail Electricity Provider in the ERCOT market. Since joining the company, Olivia strives to deliver values to our customers in a way that resonates well with Enerex’s core values. Outside of her passion for driving outcomes in her clients’ businesses, Olivia enjoys traveling and spending time with her family (she’s a mom of 3!).
Dorothy worked with Xerox Corporation for 16 years prior to joining the Energy Frameworks team in 2012. At Energy Frameworks she served as the lead point of contact for all customer accounts and account management. She also maintained support infrastructure, created training documentation, and performed customer training. Dorothy brings over 20 years of experience and an extensive background in client and account management, pre- and post-sales support, contract implementation, and software consulting. She has managed local and national operations, headed client implementations, customer trainings, and enhanced client relations. As part of the Enerex Customer Success team she will lead the migration of CORE clients to Sparkplug to ensure a smooth transition as she also transitions to the new platform.
Dimelza is our Customer Success Manager for our Commissions Generation Software, CRAFT. With a rich background in the energy industry, particularly on the Supplier side, Dimelza brings a wealth of experience and insights that will greatly benefit our clients. Beyond her immediate responsibilities, Dimelza serves as a vital bridge between our customers and the Development team. She will facilitate open communication, enabling customers to voice their questions, ideas, and suggestions for enhancing CRAFT. By fostering this dialogue, she plays a crucial role in shaping the software to meet the evolving needs of our clients. Dimelza, originally from Havana, Cuba, now resides in Miami, Florida.
Product Management
Karen has spent her career providing exceptional customer service to business software customers. She originally joined the Energy Frameworks team in 2012, where she capitalized on her experience in enterprise-level system migrations, project management (PMP), and business development. She started her career in software developed for the publishing industry – starting as a support consultant and ultimately managing the support and development team for the company’s legacy systems. Her background in virtually every aspect of software development except coding – design, requirements, support, training, documentation, and QA – makes her uniquely qualified to deliver a complete customer success experience to our clients.
Pia is actually Senior Business Analyst at Enerex Product Management Team.
She has been working on software development for over 20 years, starting as a functional analyst and then project leader for the first web-based applications for banking and healthcare industries.
She joined EnergyFramework in 2009 as QA Leader adding later tasks related to Business Analyst and Product Management roles.
She thinks through projects to make sure the solution fits the needs of the client and meshes with the overall platform. Applying her analytical thinking to develop full solutions and deliver an outstanding customer experience.
Technical Leadership
Our company Vision is to be the source of trust for retail energy.
For this reason, trust is a the core of everything we do as a company and every interaction with customers and partners. Without trust, markets cannot thrive.
