#1 (by far) Energy Brokerage Management Software
Sparkplug is the #1 retail energy sales platform in the world, powering over 10% of the commercial and industrial (C&I) transactions with offerings for C&I Brokerage, Aggregators, Community Choice/Municipal Aggregations, Mass Markets (D2D, Call center, Kiosk), and online shopping sites.
for Community Choice / Municipal Aggregations
Community Choice (CCAs) and Municipal Aggregations have unique needs to securely steward large amounts of small customer energy data. Sparkplug enables bulk data management for enrollments, opt-ins/outs, drops, and product selections, providing a branded, secure, self-service portal for the end customer.
With Sparkplug, CCAs can...
Securely Manage Millions of Customers
- Manage your various municipalities and agreements (price, term, etc.) within your CRM
- Create and manage branded opt-in/out-out/change of supply portals that are linked to your CRM data (no more spreadsheets!)
- Automate your processing of Pre-Enrollment files
- Automate your processing of Post-Enrollment files to create deals in bulk within Sparkplug
- Nightly batch communication with your Retail Suppliers for customer opt-in/opt-out/change of supply
- Reports to share with your municipality clients, identify missing enrollments, or opt-outs that were not processed by the supplier
Read A Community Choice Aggregation Customer Success Story Below
Features
Increase business with the use of our Retail Energy data platform.
- State specific LOA/LOE generation with HelloSign digital signature
- Customer management incl. contacts, addresses, documents, accounts
- Customizable – custom fields and custom flags
- Opportunity/Deal management with automated reminders
- Activity and Ticketing modules – work queues
- Email/contacts/calendars sync with any email domain
- Configurable user-based permission access
- Historical Usage Pulls (usage, rate class, cap tags and more) from 25+ utilities
- Utility account number lookup tools integrated
- Forecasting and Missing HU tool for better accuracy and reporting
- Matrix Contract Generation tool
- Coverage – supports residential to large commercial, both gas and electric, for all of the US and Canada
- Commission reconciliation supporting over 140 different formats and counting!
- Upload in the same format that the supplier/third party sends you the payment in
- No Match process – find incorrect payments & short pays
- Forecast reports – know your book value
- Commission reports – manage agent/referral partner payments with monthly automatic generation
- Deal Audit tool – finds missing payments from suppliers
- Customized Automated Email Template tool
- Create your own unique email templates
- Set rules against the templates to communicate with your customer pre- and post- deal
- Import your own unique leads
- Leads assignment, re-assignment, validation and management
- Click-to-call dialer integration
- Matrix pricing automation – with your unique supplier formats
- Matrix trendline tool
- Opportunity management with unique utility service level accounts
- Custom pricing flow – efficiently request and receive pricing from your suppliers
- Proposal generation – matrix, custom and combo
- Deal terms management
- Flexible stakeholder, agent, house commission splits at deal level
- Block & Index / Load Following Hedging feature
- Supplier up-front payment management at deal level
- Staggered start date management
- Record utility account drops and track lost revenue
- Build up historical usage on your utility accounts from processing pay files
- Blend and extend tool
- Transfer Accounts tool (assignment)
- Support of add/delete language within a deal
- Consulting/Non-commodity deal capture too!
- Full reporting suite – Deal, Employee Activity & Performance, Customer and Financial
- Sales Quota management tool
- Deal conversion/linking to auto create renewal opportunity – no double data entry
- Renewal notification engine – never miss a renewal again!
What Makes Sparkplug unique?
Advantages
WE KNOW RETAIL ENERGY!
Many of our Enerexer’s have 10+ years of Retail Energy experience
Future-proof technology
We implement agile software development release cadences and deploy new features every month to keep up with our ever-changing industry.
We do software so you can do sales
- Sparkplug focuses on automating the “dirty” work – the non-value added activity to running an Energy business
- We do NOT split YOUR commissions with you – one flat monthly subscription fee based on feature selection
#1 (by far) Energy Brokerage Management Software
Onboarding With
In 7 easy and guided steps imagine where your business could be next month.
We accomplish this through:
- A Dedicated Customer Success Team
- Easy onboarding, training and data migration processes
- Online knowledge base access for videos, tutorials, and how to’s
- Submit enhancement & request tickets online
Maximize Your Revenue With Sparkplug Today
With tools to make every part of your sales and back office process more efficient, and a support team to help you, getting started with Enerex has never been easier.
