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#1 (by far) Energy Brokerage Management Software

Sparkplug is the #1 retail energy sales platform in the world, powering over 10% of the commercial and industrial (C&I) transactions with offerings for C&I Brokerage, Aggregators, Community Choice/Municipal Aggregations, Mass Markets (D2D, Call center, Kiosk), and online shopping sites.

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for Community Choice / Municipal Aggregations

Community Choice (CCAs) and Municipal Aggregations have unique needs to securely steward large amounts of small customer energy data. Sparkplug enables bulk data management for enrollments, opt-ins/outs, drops, and product selections, providing a branded, secure, self-service portal for the end customer.  

With Sparkplug, CCAs can...

Securely Manage Millions of Customers

  • Manage your various municipalities and agreements (price, term, etc.) within your CRM
  • Create and manage branded opt-in/out-out/change of supply portals that are linked to your CRM data (no more spreadsheets!)
  • Automate your processing of Pre-Enrollment files
  • Automate your processing of Post-Enrollment files to create deals in bulk within Sparkplug
  • Nightly batch communication with your Retail Suppliers for customer opt-in/opt-out/change of supply
  • Reports to share with your municipality clients, identify missing enrollments, or opt-outs that were not processed by the supplier

Read A Community Choice Aggregation Customer Success Story Below

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Features

Increase business with the use of our Retail Energy data platform.

  • State specific LOA/LOE generation with HelloSign digital signature
  • Customer management incl. contacts, addresses, documents, accounts
  • Customizable – custom fields and custom flags
  • Opportunity/Deal management with automated reminders
  • Activity and Ticketing modules – work queues
  • Email/contacts/calendars sync with any email domain
  • Configurable user-based permission access
  • Historical Usage Pulls (usage, rate class, cap tags and more) from 25+ utilities
  • Utility account number lookup tools integrated
  • Forecasting and Missing HU tool for better accuracy and reporting
  • Matrix Contract Generation tool
  • Coverage – supports residential to large commercial, both gas and electric, for all of the US and Canada
  • Commission reconciliation supporting over 140 different formats and counting!
  • Upload in the same format that the supplier/third party sends you the payment in
  • No Match process – find incorrect payments & short pays
  • Forecast reports – know your book value
  • Commission reports – manage agent/referral partner payments with monthly automatic generation
  • Deal Audit tool – finds missing payments from suppliers
  • Customized Automated Email Template tool
    • Create your own unique email templates
    • Set rules against the templates to communicate with your customer pre- and post- deal
  • Import your own unique leads
  • Leads assignment, re-assignment, validation and management
  • Click-to-call dialer integration
  • Matrix pricing automation – with your unique supplier formats
  • Matrix trendline tool
  • Opportunity management with unique utility service level accounts
  • Custom pricing flow – efficiently request and receive pricing from your suppliers
  • Proposal generation – matrix, custom and combo
  • Deal terms management
  • Flexible stakeholder, agent, house commission splits at deal level
  • Block & Index / Load Following Hedging feature
  • Supplier up-front payment management at deal level
  • Staggered start date management
  • Record utility account drops and track lost revenue
  • Build up historical usage on your utility accounts from processing pay files
  • Blend and extend tool
  • Transfer Accounts tool (assignment)
  • Support of add/delete language within a deal
  • Consulting/Non-commodity deal capture too!
  • Full reporting suite – Deal, Employee Activity & Performance, Customer and Financial
  • Sales Quota management tool
  • Deal conversion/linking to auto create renewal opportunity – no double data entry
  • Renewal notification engine – never miss a renewal again!

What Makes Sparkplug unique?

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Advantages

WE KNOW RETAIL ENERGY!

Many of our Enerexer’s have 10+ years of Retail Energy experience

Future-proof technology

We implement agile software development release cadences and deploy new features every month to keep up with our ever-changing industry.

We do software so you can do sales

  • Sparkplug focuses on automating the “dirty” work – the non-value added activity to running an Energy business
  • We do NOT split YOUR commissions with you – one flat monthly subscription fee based on feature selection

#1 (by far) Energy Brokerage Management Software

Onboarding With

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In 7 easy and guided steps imagine where your business could be next month

We accomplish this through:

  • A Dedicated Customer Success Team
  • Easy onboarding, training and data migration processes
  • Online knowledge base access for videos, tutorials, and how to’s
  • Submit enhancement & request tickets online

Maximize Your Revenue With Sparkplug Today

With tools to make every part of your sales and back office process more efficient, and a support team to help you, getting started with Enerex has never been easier.

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