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Electric Advisors

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A Broker's comeback story to Sparkplug after frustrations of unfulfilled promises from a competitor's vaporware.

In the Business-to-Business world cost for Software as a Service platforms range greatly in price — as does operational quality

The Departure

Electric Advisors, a Sparkplug user at the time, was approached with an opportunity to venture away from Sparkplug and into a competitor’s Broker Management software, under the guise of a half-priced subscription and promises of product development.

Electric Advisors switched software providers to only find they were paying for vaporware.

The Comeback

After six months of undelivered results and overpromises, Electric Advisors knew it was time to come back to Sparkplug, the #1 energy brokerage management software. Russel Lacey, President of Electric Advisors, said that his team originally left Sparkplug because “[Enerex’s competitor] was offering the ‘same thing’ for 50% of the price. Or so they said… But after 6 months, we realized it was vaporware and nothing worked the way [Enerex’s competitor] said it would. We were more than happy to get back onto Sparkplug!”

The Feedback

“[Enerex’s Competitor] is not ready for prime time.”

“Enerex continues to be the leading horse in this broker platform race. What Enerex is executing on (including the recent additions of Exchange connectivity and Generator), convinced me that they are going to continue to lead this race all the way through the finish line. And we want to be with the winner.

– Russell Lacey, President

We're making it easier to buy and sell energy in competitive markets

Enerex’s vision is to be the source of trust in competitive energy markets. For this reason, trust is at the core of everything we do as a company and every interaction with customers and partners. Without trust, markets cannot thrive. Electric Advisors learned the value of trust through their disappointment with [Enerex’s Competitor]. We welcomed not only their team back, but likewise the valuable feedback they provided from their journey.

Wish to Take Your Business to New Heights of Success?

If you wish to transform you energy brokering business by harnessing countless latent and evident possibilities, speak with one of our expert consultants today! To schedule a no-obligation consultation, fill out our contact form or simply call (713) 936-9301

About Electric Advisors

Based in Bethesda, MD, Electric Advisors has been educating and delivering electricity and natural gas supply buying strategies to commercial customers since 2008.

With a dedication to making renewable energy more accessible, Electric Advisors offers sustainable products that make choosing to go green easier and significantly less expensive.

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